Our Guarantee:
All products ordered from us are covered by our 100% satisfaction guarantee policy. If you are not completely delighted with the quality of a delivered product, or it is in any way damaged prior to receipt, it will be replaced. In some cases, we will offer a full refund or credit. Please contact our customer service department immediately.
Returns / Refund Policy:
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims must be made within 3 days of receipt of order. Perishable and fragile products can not be returned. These products are covered by our guarantee and will be replaced if they arrive damaged. In the event that a Return/Refund is arranged, please note that any Shipping or Courier charges will not be refunded.
Payment By Credit Card
Like most online shopping sites which use realtime credit card authorization and processing, orders placed on our web site charge the customer's credit card at the time the order is placed. Unless the order specifically requests a Delayed Delivery Date, all orders are shipped within 2 business days. Customers placing Delayed Delivery Date orders may, at their discretion, elect to submit their orders using Contact Customer instead of Pay By Credit Card. Orders submitted as Contact Customer will be charged when the order is shipped.
We accept MasterCard, Visa, American Express, and Discover.
Shipping Information
We use a variety of shipping companies, including FedEx, UPS, DHL, and USPS. Shipping charges are calculated on a per-product basis directly from our discounted rates.
Address Corrections:
You are responsible for providing an accurate and complete shipping address including:
Recipient Name(s)
Company Name (if applicable)
Street Number and Street Name
Floor, Suite, or Apartment Number (if applicable)
Accurate zip code
Please check your shipping information very carefully. If FedEx or UPS applies address correction charges to your delivery as a result of you furnishing erroneous information, these charges will be billed to your credit card.
Taxes
As required by law, we apply State and Local sales taxes to all purchases requiring that sales tax be collected.
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. All credit card information is transmitted using the latest security encryption and once the transaction is completed, no credit card information is retained or stored on our server. This online system is 100% secure.
